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Help


We’re here to help you, when you need it.

There are a number of ways that you can contact our Technical Support department:

Telephone

We provide all KeConnect customers with a ‘lo-call’ number to reach our support team - you can reach us on 08450 506050 and the lines are open from Monday - Friday from 9am-9pm and on Saturdays from 10am-2pm.

Email

You can also email your support queries and we will endeavour to respond as soon as possible within working hours. Call us on 08450 506050

Customer Services

If you have a question or query that is not of a technical nature, you can contact our Customer Services Team on 08450 506050. The lines are open from Monday - Friday from 09:00-17:30. You can also contact the team by email to customerservices@keconnect.co.uk. We will endeavour to respond as soon as possible within working hours.